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	Support FAQs: Frequently Asked Questions are normally placed at the site, since practically every user can come across them while using our plans or going to purchase one of them. Before addressing to our technical support staff we recommend you to look through the section of FAQs. It may contain the answer you need. Please click here to view to our FAQ page. DOCUMENTATION: You have direct access to the web control panel documentation for your account. Please click here to download the pdf version of the user manual for Linux Server (Standard Plans). Please click here to read the user manual for Windows Server (ASP and Coldfusion Plans). HELP DESK: If it is not possible to resolve your problem immediately or if it is not an urgent issue, as one of our customers you can also submit a trouble ticket from our help desk. All tickets are usually responded to and resolved within 24 hours. Once you are logged in, you can submit a trouble ticket. Please click here to login to our help desk center.